“Your worst customer is your best friend” Is one of the first rules you will learn from Jeff Jarvis, in his book “What would Google Do?” Jeff does a great job explaining the in-site to the new world of openness within business.
What would Google Do? Is an excellent study of the business model that Google holds to, Jeff Jarvis, provides excellent direction and ideas that will get you thinking about your own business and you will end up asking yourself; What would Google do to change it? What would Google do with the upset client?
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